Most home nursing Punggol families receive is arranged through the Agency for Integrated Care (AIC): a hospital or polyclinic doctor applies for you, and AIC matches a provider who visits your home. Home Nursing Foundation also accepts self-referrals. Call AIC on 1800 650 6060 to start. In an emergency, call 995.

Caring for someone at home is a big job. You do not have to work out the system on your own.

This page is part of eduKate Punggol’s Essential Information for Punggol, our quick answers and where-to-go lists for everyday life in Punggol. It covers home nursing, community nurses, hospital care at home and medical escorts to appointments, with the costs, subsidies and grants that help pay for them.

Quick answer

• Start here: ask the doctor at the hospital or Punggol Polyclinic to submit an online application to AIC, or call AIC on 1800 650 6060.
• Home nursing: for people who are housebound, covering wound dressing, injections, feeding tubes, medication and caregiver training. From $62 a visit before subsidies.
• Medical escorts: AIC’s Medical Escort and Transport service takes people to appointments in a wheelchair-accessible vehicle. From $40 per round trip before subsidies.
• Community nurses: SKH’s team serves Sengkang and Punggol, but you need a GP or social service referral.
• Help with costs: means-tested subsidies, plus the Home Caregiving Grant of up to $600 a month.

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Home Nursing Punggol Families Can Use

Home care happens at your home, so a provider’s office does not need to be in Punggol. We could not verify a home-nursing provider with an office in Punggol itself; the services below serve the area or are where referrals start.

Who	Where	Hours (checked October 2026)	Good for
Agency for Integrated Care (AIC)	National agency. Office: No. 5 Maxwell Road, #10-00 Tower Block, MND Complex, S069110.	Hotline Mon–Fri 8.30am–8.30pm, Sat 8.30am–4pm. Closed Sun and public holidays.	Home nursing, home medical, home personal care, medical escorts. Hotline 1800 650 6060. Email enquiries@aic.sg.
Punggol Polyclinic	681 Punggol Drive, Oasis Terraces #02-01, S820681. Oasis LRT.	Mon–Fri 8am–1pm and 2–4.30pm. Sat 8am–12.30pm.	A polyclinic doctor can submit home nursing or medical escort applications. Tel 6643 6969.
SKH Community Nurses	Community Health Posts. The team serves Sengkang and Punggol, naming Punggol Town Centre, Northshore and Punggol Field.	Hotline Mon–Fri 8am–5pm, excluding public holidays.	Nurse consultations, home visits for homebound residents, video consults. Referral needed. Tel 9643 1062.
SKH@Home	Run from Sengkang General Hospital.	Care team reachable 24/7 for enrolled patients.	Hospital-level treatment at home for suitable patients. Email skhathome@skh.com.sg.
SKH Medical Social Services	SKH Medical Centre Level 3, 110 Sengkang East Way, S544886.	Check live.	Medical social workers, who can help when fees are a worry. Ask your doctor or nurse, or call 6930 6000.
Home Nursing Foundation (HNF)	Main office: HDB Hub, 490 Lorong 6 Toa Payoh, #05-10, S310490. Day care and rehab centres at Hougang CC (35 Hougang Ave 3, #04-01) and Buangkok (991B Buangkok Link, #01-251).	Office Mon–Thu 8am–5.30pm, Fri 8am–5pm. Evening nursing line Mon–Fri 5–9pm (last call 8pm). Day centres Mon–Sat 7am–7pm.	Home nursing, home medical and home therapy. Self-referral accepted. Tel 6854 5555. Email referral@hnf.org.sg.
NTUC Health Home Nursing	Nurses visit your home. Head office at AMK Hub.	Nurse visits Mon–Fri 9am–6pm, excluding public holidays. No night nursing.	Private-nurse home visits. Enquire through the online form; processing takes about 3 to 14 working days.
KKH EMPOWER²	Home visits.	First six weeks after birth.	Nurse-midwife visits for first-time mothers living in Punggol, Sengkang or Kallang (a pilot since May 2025).

Hours checked October 2026. Confirm on AIC’s home nursing page, SKH’s Community Health Posts page or HNF’s contact page before you call. We could not read the exact addresses of SKH’s Punggol health posts or the nearest AIC Link, so ask the hotline.

Which Kind of Help Fits

Someone is about to leave hospital

This is the best moment to arrange help. Ask the ward doctor or medical social worker to apply for home nursing or medical escorts before discharge. If your family member is at SKH and suitable, ask about SKH@Home too.

A housebound parent needs nursing tasks

AIC’s home nursing covers vital signs, medication management, injections, wound dressing, feeding tubes, care coordination and caregiver training. Apply through a polyclinic or hospital doctor, or contact HNF directly to self-refer.

Getting to appointments is the hard part

AIC’s Medical Escort and Transport service is for people who have difficulty moving on their own and have no caregiver, or whose caregiver cannot help. An escort can go with them and help them find their way around the hospital. For other accessible travel, see our guide to wheelchair access on Punggol trains.

You would like a nurse to keep an eye on things

SKH’s Community Nurses see Singapore Citizens and PRs living in Sengkang and Punggol at health posts, by video, or at home if they are homebound. You cannot book them yourself: your GP or a social service partner refers you, and the team contacts you within three working days.

You have a new baby

First-time mothers in Punggol may get KKH nurse-midwife visits. Our after the birth page has the details.

How to Arrange Home Nursing, Step by Step

1. Write down what is needed. List the tasks (wound care, injections, tube feeding, help with medicines) and how often.
2. Talk to a doctor. The hospital ward doctor, a Punggol Polyclinic doctor or your GP can advise. AIC says a hospital or polyclinic doctor can submit the application online.
3. Or go direct. Call AIC on 1800 650 6060 or visit an AIC Link. HNF accepts self-referrals by phone or email.
4. Prepare for the means test. Subsidies depend on household income per person, or your home’s Annual Value if there is no income.
5. Use the first visit well. Go through your list of tasks with the nurse and ask any questions you have.
6. Check the grant. If your family member needs help with daily activities, apply for the Home Caregiving Grant.
7. Review regularly. Needs change. Tell the provider when things improve or get harder.

What to Have Ready

• NRIC of the person receiving care, and your own.
• The hospital discharge summary and any doctor’s memo.
• An up-to-date list of medicines, doses and times.
• Household income details for the means test.
• The main caregiver’s phone number, and a back-up contact.
• A clear space for the nurse to work, with good light and a place to wash hands.

Costs, Subsidies and Grants

• AIC home nursing: from $62 per visit before subsidies. Subsidies for Singapore Citizens and PRs are means-tested, and 2026 subsidy levels use 2025 Annual Values. A medical social worker can help if fees are a worry.
• Medical Escort and Transport: from $40 per round trip before subsidies, means-tested, for Singapore Citizens and PRs. See AIC’s escort page.
• NTUC Health home nursing: from $10.95 per visit, with government subsidies covering up to 95% of the fee depending on eligibility.
• HNF: says it provides full waivers of charges using its charity dollars. Ask whether your family qualifies.
• SKH@Home: priced similar to or lower than a normal ward stay, with subsidies, MediShield Life, Integrated Shield plans and MediSave usable.
• Home Caregiving Grant: $600 a month if household income per person is $0 to $1,500 (or Annual Value up to $21,000 with no income), $400 for $1,501 to $3,600, and $200 for $3,601 to $4,800. The person cared for must be a Singapore Citizen or PR who permanently needs some help with at least three of six activities of daily living. Apply online with Singpass via AIC’s grant page, or email apply@aic.sg.

Neighbour’s Tips for Home Care in Punggol

• Ask before discharge, not after. It is far easier to arrange help while the ward team is still involved.
• Know the weekday limits. NTUC Health’s private-nurse visits are weekday daytime only, with no nights or public holidays.
• Save HNF’s evening line. Its emergency nursing line runs Monday to Friday, 5pm to 9pm, with last calls at 8pm.
• Watch for scams. AIC says its staff will never ask you to transfer money over the phone. If a call feels wrong, hang up and ring ScamShield on 1799.
• Keep a care notebook. One notebook by the bed for medicines, visits and questions helps every nurse and family member stay on the same page.
• Let HealthHub help. Our guide to HealthHub caregiver access explains how to help an adult family member through the app.
• Look after the carer. Our caregiver wellbeing and respite guide is for you, not the patient.

If It Is Urgent or Out of Hours

• Emergency: call 995.
• Non-emergency ambulance: call 1777 until 31 December 2026. MOH says the line ceases from 1 January 2027; after that, book a private ambulance operator, and call NurseFirst on 6262 6262 for advice. See our Punggol ambulance contacts guide.
• Enrolled in SKH@Home: the care team is reachable 24/7.
• HNF clients on a weekday evening: use HNF’s emergency nursing line, 5pm to 9pm.
• Not sure which hospital: see our guide to the nearest hospitals for Punggol.

Frequently Asked Questions

How do I get a home nurse in Punggol?

Ask a hospital or Punggol Polyclinic doctor to submit an online application to AIC, or call AIC on 1800 650 6060. Home Nursing Foundation also accepts self-referrals on 6854 5555.

How much does home nursing cost?

AIC lists home nursing from $62 per visit before subsidies. NTUC Health lists visits from $10.95, with subsidies of up to 95% for those who qualify. Subsidies are means-tested.

What is a medical escort?

AIC’s Medical Escort and Transport service provides wheelchair-accessible transport to and from medical appointments. An escort can go with the patient and help them around the hospital.

Can I book SKH’s Community Nurses myself?

No. A GP or social service partner refers you through the Healthier SG referral form. The team then contacts you within three working days.

Is home nursing available at night?

Not from the providers we checked. NTUC Health does not offer night nursing, and HNF’s evening line runs only until 9pm on weekdays. SKH@Home’s care team is reachable around the clock, but only for enrolled patients.

What is the Home Caregiving Grant?

A monthly payment of $200 to $600, depending on household income, for families caring for a Singapore Citizen or PR who needs help with at least three activities of daily living. Apply through AIC.

More Help on eduKate Punggol

• Understanding Punggol: ageing well, senior services and caregiving
• Seniors, Active Ageing Centres and care services in Punggol
• Caregiver wellbeing, respite and family support
• HealthHub caregiver access
• ComCare, Social Service Offices and financial help
• Wheelchair rental and mobility aids in Punggol
• Official: AIC home nursing · AIC Medical Escort and Transport · SKH@Home

Care That Comes to Your Door

Start with one phone call, to AIC or to the doctor who knows your family member best. Ask for help before you are exhausted, not after. And when the nurse arrives, put the kettle on: the people who care for your family deserve a cup of kopi too.

And if your family is also looking for calm, small-group English, Mathematics or Science, eduKate Punggol teaches classes of three in Punggol. Come find out more: Book a consultation · Chat on WhatsApp

eduKate Punggol
Small-group English, Mathematics and Science
Primary and Secondary
By appointment · +65 8823 1234

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Checked October 2026. Addresses, opening hours, fees and rules change, so please confirm with the official source before you go.