Searching for a lost pet Punggol-wide? Report it in three places at once: the AVS lost pet form at go.gov.sg/lostpet, the 24-hour AVS Animal Response Centre on 1800-476-1600, and SPCA on 6287 5355. Then put up posters nearby and check whether your pet has been taken to the Animal Management Centre.
A calm, quick start matters, so save the numbers on this page before you ever need them.
This page is part of eduKate Punggol’s Essential Information for Punggol, our quick answers and where-to-go lists for everyday life in Punggol. It is a quick-find list of who to contact for a lost pet, an injured or community animal, and where to adopt. For HDB pet rules, licensing and microchipping, see Understanding Punggol: Cats, Dogs, HDB Pet Rules and Licensing.
Quick answer
- Lost or found pet, injured animal, cruelty: AVS Animal Response Centre, 1800-476-1600, 24 hours.
- Lost pet report: go.gov.sg/lostpet.
- SPCA: 6287 5355. Closed for walk-ins until further notice when we checked in October 2026; adoption by appointment only.
- Community cats: Cat Welfare Society arranges trapping (info@catwelfare.org) and free sterilisation (catwelfare.org/catsnip).
- Adoption: AVS partner animal welfare groups, listed below by animal.
- Mess from feeding in common areas: Punggol Town Council, 6590 9500, weekdays 8am–5pm.
Who to Contact for a Lost Pet in Punggol
Of the contacts below, only the Town Council has an office in Punggol. For animals, start with the phone and online forms.
| Who | For | How to reach them | Hours (checked October 2026) |
|---|---|---|---|
| AVS Animal Response Centre | Lost and found pets, injured animals, cruelty, any animal enquiry | 1800-476-1600 · lost pet form at go.gov.sg/lostpet · feedback at avs.gov.sg/feedback | 24 hours |
| AVS Animal Management Centre | Where found and impounded animals are kept | 57 Sungei Tengah Road, Singapore 699013. Book through 1800-476-1600 and bring a carrier. | By appointment only: Mon–Thu 8.30am–5.30pm, Fri 8.30am–5pm. Closed 1pm–2pm, weekends and public holidays. |
| SPCA Singapore | Lost and found, adoption, cruelty reports | 50 Sungei Tengah Road, Singapore 699012 · 6287 5355 · online booking and cruelty form on its website | Closed for walk-ins until further notice (as of October 2026). Adoption by appointment only. |
| Cat Welfare Society | Community cat trapping, free sterilisation and microchipping at partner clinics | info@catwelfare.org (trapping requests) · catwelfare.org/catsnip (sterilisation form) | Online |
| Punggol Town Council | Litter and mess in common areas, such as food left out from feeding | Blk 603 Punggol Road #01-01, Singapore 820603 · 6590 9500 · online form or email on its contact page (check live) | Mon–Fri 8am–5pm (counter 8am–4.30pm). Closed Saturdays, Sundays and public holidays. |
| Emergency and after-hours vets | A pet that is injured or unwell | See our emergency vets guide | Varies |
Hours checked October 2026 — confirm on the official page before you go: AVS missing pet page · AVS contact · SPCA contact · Punggol Town Council contact. Punggol Town Council’s contact page showed two slightly different email addresses when we checked, so copy the current one from that page or use its online form.
Where to Adopt a Pet near Punggol
AVS publishes a list of partner animal welfare groups. The list gives websites rather than addresses, so contact each group and follow its own adoption process.
| Animal | AVS partner groups |
|---|---|
| All kinds of pets | Causes for Animals, Mercylight Animal Rescue and Sanctuary, Noah’s Ark CARES, Purely Adoptions, SPCA, Voices for Animals |
| Dogs | Action for Singapore Dogs, Chained Dog Awareness Singapore, Exclusively Mongrels, Oasis Second Chance Animal Shelter, SOSD |
| Cats | Cat Welfare Society, Love Kuching Project, LUNI Singapore |
| Rabbits | Bunny Wonderland, House Rabbit Society |
| Hamsters | Hamster Society, Little Hammy Rescue |
| Birds | Parrot Society |
Source: AVS partner animal welfare groups, checked October 2026. AVS says pets from these groups are sterilised and screened for behaviour before matching. Before you adopt a dog into an HDB flat, read the HDB rules in our pet licensing explainer and AVS’s Project ADORE page.
Which Contact Fits Your Situation
Your own pet is missing
Use all three at once: go.gov.sg/lostpet, 1800-476-1600 and SPCA on 6287 5355. The quick steps are below.
You found a pet that looks lost
Call the Animal Response Centre on 1800-476-1600 with the location. A collar, tag or microchip may lead back to the owner. Our licensing explainer covers what to do while you wait.
You found an injured community animal
If the animal is seriously hurt, unconscious or a danger to the public, call 1800-476-1600 straight away. For a community cat with a non-life-threatening injury, take it to a vet if you can, or ask neighbourhood cat caregivers or an animal welfare group to help. For a free-roaming dog with minor injuries, contact an animal welfare group and approach carefully.
A friendly community cat has not been sterilised
Apply to Cat Welfare Society at catwelfare.org/catsnip for free microchipping and sterilisation at a partner clinic. If the cat needs trapping first, email info@catwelfare.org with the location, the times it is seen, details of who feeds it, and photos or videos.
You suspect cruelty or abandonment
Report it at avs.gov.sg/feedback or call 1800-476-1600. SPCA also takes cruelty reports through the form on its website.
Food and mess are left in the void deck
Report the cleanliness problem to Punggol Town Council. If a disagreement with a neighbour is growing, our guide to neighbour disputes and community mediation explains the calmer routes.
If Your Pet Goes Missing: Quick Steps
- Report online. Fill in the lost pet form at go.gov.sg/lostpet.
- Call AVS. Phone the Animal Response Centre on 1800-476-1600. It is open 24 hours.
- Call SPCA. Phone 6287 5355 so it knows to look out for your pet.
- Spread the word. Put up posters, with permission, around your block, nearby vet clinics and pet shops, and post on social media and local chats.
- Check the Animal Management Centre. Book an appointment through 1800-476-1600 before you go to Sungei Tengah, and bring a carrier.
- Keep your details current. AVS can trace a found microchipped animal to you only if it is licensed on PALS or registered with AVS. Our licensing explainer covers how.
What to Have Ready
- Your postal code and the date and time your pet was last seen.
- Your pet’s name, microchip number, breed, age, sex, colour and markings.
- A description of its collar and ID tag, if it wears one.
- A few clear, recent photos, including one of any distinctive markings.
- A simple poster with the photo, the area last seen and your phone number.
- A carrier and lead, ready by the door.
Costs and Help with Fees
- Reclaiming a pet from the Animal Management Centre: impoundment S$93 per dog or S$47 per cat, microchipping S$20, and boarding S$16.50 per animal per night. Pay by NETS, credit card or PayNow.
- Community cat sterilisation: free through Cat Welfare Society’s partner clinics.
- Pet Cat Sterilisation Support: for owned pet cats in households on financial assistance (for example from MSF or a CDC), blue CHAS card holders or public rental tenants. It reimburses up to $30 for microchipping, $110 for male and $230 for female sterilisation, $350 for complex cases and $110 for related treatment, plus capped boarding and transport costs (GST included). Register at go.gov.sg/avs-pcss-registration; Cat Welfare Society completes the process.
- Adoption fees: set by each group. AVS says they cover sterilisation, deworming, vaccination and administration.
- Licence fees: see our licensing explainer rather than this page.
Neighbour’s Tips for Lost Pets and Community Cats in Punggol
- Report in three places, not one. AVS’s own advice is to use the lost pet form, the Animal Response Centre and SPCA together.
- Do not drive to Sungei Tengah on a whim. The Animal Management Centre is appointment-only and closes for lunch from 1pm to 2pm and at weekends.
- Book SPCA first. When we checked in October 2026, it was closed for walk-ins until further notice.
- Save the number now. Put 1800-476-1600 in your phone under “Animals” before you ever need it.
- Use the AVS 24-hour line at night. The Town Council’s after-hours number, 1800-325 8888, is for estate faults, not animals.
- The Town Council is closed on Saturdays. Some older Pasir Ris-Punggol pages still show Saturday hours, but Punggol Town Council has run the estate since 1 August 2025 and its office closes at weekends.
- Ask about subsidies. If money is tight, Pet Cat Sterilisation Support reimburses sterilisation costs up to set caps for eligible households.
Out of Hours
- The AVS Animal Response Centre, 1800-476-1600, answers 24 hours for lost, found and injured animals.
- SPCA’s contact page lists no separate 24-hour line.
- For a pet that needs a vet tonight, see our emergency and after-hours vets near Punggol.
- If a person is hurt, for example by a dog, call 995.
Frequently Asked Questions
Who do I call if I find an injured cat in Punggol?
If it is seriously hurt or unconscious, call the AVS Animal Response Centre on 1800-476-1600, which is open 24 hours. For a minor injury, take it to a vet if you can, or ask local cat caregivers or an animal welfare group.
Where do lost dogs and cats go?
Found and impounded animals are kept at the AVS Animal Management Centre, 57 Sungei Tengah Road. Visits are by appointment through 1800-476-1600.
Can I walk in to SPCA to adopt?
No. When we checked in October 2026, SPCA was closed for walk-ins until further notice, and adoption was by appointment only. Book through its website or call 6287 5355.
Who sterilises community cats in Punggol?
Cat Welfare Society arranges free microchipping and sterilisation for community cats at partner clinics. Apply at catwelfare.org/catsnip.
Who do I contact about food left out for cats at my block?
Punggol Town Council handles cleanliness in common areas: call 6590 9500 on weekdays, or use its online form. For the wider rules on community cats, see our licensing explainer.
Can I adopt a dog if I live in an HDB flat?
HDB rules apply, and some dogs can be adopted through AVS’s Project ADORE. Read our licensing explainer for the rules before you approach a group.
More Help on eduKate Punggol
- Understanding Punggol: Cats, Dogs, HDB Pet Rules and Licensing: the rules, in full.
- Vets and pet life in Punggol: clinics and waterway walks.
- Emergency and after-hours vets near Punggol
- Pet ownership course for a first cat or dog licence
- Transferring a cat or dog licence
- Official: AVS: if your pet is missing · AVS: community cats · AVS: injured community animals
Bringing Them Home
When a pet goes missing, act quickly and tell everyone: AVS, SPCA, your neighbours and every chat group you belong to. When you find an animal in trouble, one call to 1800-476-1600 starts the help. And when you are ready to give an animal a home, the groups above are waiting to make a match.
And if your family is also looking for calm, small-group English, Mathematics or Science, eduKate Punggol teaches classes of three in Punggol. Come find out more: Book a consultation · Chat on WhatsApp
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Checked October 2026. Addresses, opening hours, fees and rules change, so please confirm with the official source before you go.
