At Punggol Regional Library in One Punggol, you can use a catalogue station to look up books and ask for help through e-Concierge. NLB’s visitor guide shows catalogue stations around the library and identifies the e-Concierge as a way to get assistance while searching.
Start with the title and author if you know them. When a result appears, check its branch, availability and shelf location. If the screen shows a result but you cannot work out where to go, that is a good point to ask for help.
- Look for a catalogue station on your floor.
- Search with the title, author or a short set of keywords.
- Record the shelf location and availability.
- Use the e-Concierge or ask library staff if you get stuck.
Start with the search you can describe
A full title is useful for a school reading list. If you only know the topic, start with two or three words and check the results for the age group, language and format you need. If the title is part of a series, check the volume number too. NLB’s Punggol Library visual guide
Ask for help with the exact step
Follow the station’s instructions to request help. Tell staff whether you are trying to find the title, interpret the catalogue entry or locate the shelf. For example, if you can see a call number and a collection name, read both so staff can explain which part of the library to visit.
NLB also describes assistive technology at Punggol’s catalogue and multimedia stations. If you need a more accessible workstation or the e-Concierge option is unavailable, ask staff where to go. NLB’s overview of accessible library equipment
Take the catalogue result to the shelf
Keep a note of the collection, call number and title. If the book is listed at another branch or is unavailable, use that information to decide whether to select another title or check reservation options. If you need to collect a reservation later, check the pickup branch and wait for the ready notice. Punggol Library reservation and collection guide
Frequently asked questions
Can I look up a book from home?
Yes. NLB’s OneSearch lets you look for a title before travelling. NLB OneSearch
