When a pet cat or dog dies in Punggol, AVS requires its licence to be cancelled through PALS. Log in, find the relevant animal under My Licences and use the cancellation option.
AVS’ pet bereavement guidance says a death certificate or cremation invoice can be uploaded for cancellation. Keep the paperwork from the veterinarian or cremation provider so that you can complete the record accurately.
For a family dealing with a pet’s death in Punggol, a short checklist can make the administration easier. Arrange the immediate veterinary or aftercare help, collect the documents and then work through the licence record.
Find your answer
Arrange appropriate aftercare · Keep the documents together · Submit the correct cancellation · Deal with remaining tasks gently
Arrange appropriate aftercare
For cats and dogs, AVS directs owners to commercial animal crematorium services. Ask your veterinarian about arrangements, and confirm collection, identification, fees and the documents the provider will supply.
If you are unsure whether your pet has died or needs urgent treatment, contact a veterinarian immediately. Describe what has happened and follow their instructions.
Keep the documents together
Ask for a readable copy of the death certificate or cremation invoice. Check the pet’s identifying details and retain the original file as well as any paper copy.
Give the folder a simple name you can find later. If someone else is helping with arrangements, ask them to pass the receipts and correspondence to the licensed owner.
Submit the correct cancellation
Select the deceased pet’s licence carefully, especially if several animals appear in the account. Follow the on-screen requirements and upload the supporting record requested.
Save any acknowledgement and check the record after submission. If the form does not accept the document you have, ask AVS what is needed rather than changing the document’s description.
Deal with remaining tasks gently
When you are ready, review scheduled deliveries, grooming appointments, boarding bookings and other ongoing arrangements. Keep a list so that different family members do not repeat the same calls.
Give children a clear, age-appropriate explanation and allow space for their questions. There is no need to make an immediate decision about another pet while completing these practical tasks.
Back to contents · Official sources
Official sources and current checks
Official guidance checked on 18 October 2026. Use AVS’ current instructions and the requirements shown in PALS when completing your transaction.
