Preschool behaviour guidance in Punggol should be positive and developmentally appropriate. ECDA gives redirecting a child towards another activity as an example of encouraging positive behaviour.
ECDA also describes educator-child interactions as respectful, responsive and reciprocal. Staff should pay attention to children’s needs and cues and model positive social interaction.
Ask your preschool how its child-guidance policy works in ordinary situations such as turn-taking, frustration or difficulty joining an activity. A concrete explanation helps parents understand the approach without labelling a child as a problem.
In this guide
CHAPTER 1 OF 3
Ask to understand the policy
ECDA’s behaviour-guidance FAQ refers to child-safe policies and operating procedures. Ask the centre to explain the relevant policy in language you can use.
A useful question is: “If my child becomes upset during a transition, what would the educator do?” Ask for an example rather than relying only on a broad statement that the centre uses positive guidance.
CHAPTER 2 OF 3
Discuss a specific situation
Describe what happened, when it happened and what you observed or were told. Distinguish your own observation from a report received from someone else.
Ask what happened before and after the incident, what support was offered and how the centre will follow up. This is a way to gather relevant information, not a diagnosis or an assumption that any particular person is at fault.
CHAPTER 3 OF 3
Agree on support and keep safety concerns distinct
For everyday support, ask which simple approach home and preschool could use consistently and when to review it. Focus on the skill being supported, such as asking for help or waiting for a turn.
If you have a safety or inappropriate-treatment concern, raise that concern explicitly with the principal or management and contact ECDA through its official website as needed. Do not treat an ordinary progress-review date as a reason to delay an urgent safety concern.
Information checked on 16 October 2026. Confirm the applicable requirements and your child’s arrangements with the centre and relevant professionals.
