If MyInfo has filled your LifeSG preschool subsidy form with incorrect information, ECDA instructs you to inform ICA and have the required changes made before continuing the form.
For Punggol parents, start by identifying which automatically populated field is wrong. Do not knowingly confirm inaccurate information simply to finish the application.
This is different from uploading the wrong supporting document or the centre recording incorrect enrolment details. Explain that the error is in MyInfo-prefilled data so you seek the relevant correction route.
In this guide
Identify the field and correct information
Follow the official correction instruction
CHAPTER 1 OF 4
Identify the field and correct information
Write down the field label, the information displayed and what needs checking. Compare it with your relevant official record.
Keep a private note or screenshot if useful. Avoid including other family members’ details when they are unrelated to the problem.
CHAPTER 2 OF 4
Follow the official correction instruction
Read ECDA’s MyInfo correction guidance, which directs you to ICA before continuing.
Use ICA’s official website to identify the appropriate contact route. Ask how to correct the underlying information rather than repeatedly opening another preschool form.
CHAPTER 3 OF 4
Tell the preschool about the blockage
As a practical step, tell the centre that a prefilled-data correction is preventing completion and identify the invitation concerned.
Ask what to do if the form deadline is approaching. Do not assume that a correction request automatically extends it.
CHAPTER 4 OF 4
Check the information before proceeding
Once the correction has been addressed, check the relevant fields again before completing the form. Follow any additional instructions given for your application.
Keep the reply and application confirmation together. An updated identity record is not itself confirmation that your subsidy application has been submitted or approved.
Information checked on 12 October 2026. Follow the current official instructions and the guidance given for your child’s application.
