A confirmed ActiveSG court booking belongs to the eligible account and cannot be treated as a ticket for resale. SportSG prohibits using bots or automated scripts to book facilities, selling a booked slot, subletting all or part of a slot, transferring its use to someone else or charging another group to play. It also says that from 15 July 2026, advertising bookings or encouraging others to onsell slots on social platforms is an infringement of the Terms of Use. These rules apply to the public booking system, including Punggol’s badminton, pickleball, tennis, basketball, volleyball and futsal facilities. SportSG prohibits using bots or automated scripts to book facilities, selling a booked slot, subletting all or part of a slot, transferring its use to someone else or charging another group to play. It also says that from 15 July 2026, advertising bookings or encouraging others to onsell slots on social platforms is an infringement of the Terms of Use. These rules apply to the public booking system, including Punggol’s badminton, pickleball, tennis, basketball, volleyball and futsal facilities.
The consequences are serious. SportSG says it may cancel bookings and suspend an account found to be exploiting the system, with no refund of booking fees for cancellations made because of these infringements. Its stated penalty is suspension of up to six months for a first-time violator; a second infringement results in permanent account termination. ActiveSG also asks users not to buy slots from onsellers. The safest way to secure a Punggol court is to use MyActiveSG+ yourself, keep the booking in the genuine participant’s account and make sure the booking holder attends and plays.
- No bots, automated scripts or other software designed to exploit the booking platform.
- No selling a booked facility slot to another party.
- No subletting all or part of a booked slot.
- No assigning or transferring use of a booked slot to another person or group.
- From 15 July 2026, advertising bookings or encouraging others to onsell over social platforms is also an infringement.
- SportSG may cancel bookings and suspend accounts; there is no refund for cancellations under these infringement rules.
- First-time violators: suspension may last up to six months; a second infringement can lead to permanent account termination.
- ActiveSG’s booking guidance says the booking holder must be present and part of the group playing.
- Do not pay unofficial sellers or share account passwords and one-time codes.
- Report suspected onselling through the official channel with supporting evidence.
What does onselling mean?SportSG defines onselling as selling your booked slot to another party. For example, a person secures a badminton court through MyActiveSG+ and then charges another group to use that court instead. The booking system is intended to allocate public sports facilities fairly, not create a market where people purchase scarce slots and resell them at a higher price.
Subletting is also prohibitedSubletting means leasing out part or all of a booked slot. A person cannot reserve a court for a group and then charge a second group to take over the remaining time or share the booking as a paid rental arrangement. A booking is for the permitted group and use described by the official product, not an asset that can be rented out privately.
Assignment or transfer is not allowedAssignment means transferring the use of the booked slot to another party. Even if no profit is made, a user should not assume they can transfer a confirmed booking to a friend or another team because the original group can no longer attend. Use the official cancellation and support process. A privately agreed transfer may still breach ActiveSG’s terms.
The 15 July 2026 social-media ruleSportSG states that with effect from 15 July 2026, advertising bookings or inciting others to onsell facility slots over social platforms also constitutes an infringement of its Terms of Use. This matters because an unofficial seller may not only offer a slot in a private message; the advertisement itself may breach the rules. Do not share posts that offer to sell or source booked facility time.
Why bots and automated scripts are prohibitedAutomated scripts can give a small number of users an unfair advantage in a high-demand booking process. They can also overload or exploit the platform. SportSG expressly prohibits using bots to book facilities. Do not install tools, browser extensions or scripts that claim to auto-refresh, reserve or purchase ActiveSG slots. Use the official platform and its normal booking process.
The booking holder must participateActiveSG’s published guidance for sport halls and outdoor courts says the member who booked must be present during the slot and be part of the group of players on court. This makes the booking holder accountable for the reservation and use. A person should not book a Punggol badminton or tennis court and then send a different group to use it without the booker.
The consequences can include losing the booking feeSportSG says it may cancel all bookings and suspend the account of a member found to be onselling, subletting, assigning slots or using bots. There is no refund of booking fees for cancellations under these circumstances. A person who buys a resold slot may also lose the money paid to an unofficial seller and still be denied legitimate access.
First violation and repeat violationSportSG states that first-time violators may receive an account suspension of up to six months. A second infringement results in permanent termination of the account. This is not an ordinary late cancellation or a missed booking. It is an enforcement response to misuse of the facility booking system. Do not risk a long-term loss of access to public sports facilities for one game.
How to recognise an unofficial court sellerBe cautious if someone claims to have reserved a popular Punggol court and asks you to pay them directly, transfer money to a personal bank account, share a password or send an identity document outside the official process. A screenshot of a booking is not proof that the slot has been legitimately transferred to you. The facility’s official record and the booking holder’s permitted attendance matter.
What to do if your group cannot attendIf the original group cannot use a booked court, check the current MyActiveSG+ cancellation rules. The platform now permits cancellation with a refund depending on how far in advance it is made. Do not solve the problem by selling or handing the slot to another group. If unusual circumstances apply, use the official support channel and retain the response.
How to report suspected onsellingSportSG’s no-onselling notice invites members to write in with supporting evidence. Use the official report link on that page and include factual details such as the public advertisement, the account or post involved and the facility slot being offered. Do not harass, threaten or expose private personal information. Let the responsible agency assess the report.
A fair way to organise a group gameAgree who genuinely intends to play, decide the sport and date, then have an eligible participant make the booking through MyActiveSG+. Keep the booking in that person’s account and ensure the booking holder attends as required. If the group changes, follow the official cancellation policy. This may take more coordination, but it protects the group and the shared public booking system.
Frequently asked questionsCan I sell my Punggol court booking? No. SportSG prohibits onselling.
Assignment or transfer is not allowedAssignment means transferring the use of the booked slot to another party. Even if no profit is made, a user should not assume they can transfer a confirmed booking to a friend or another team because the original group can no longer attend. Use the official cancellation and support process. A privately agreed transfer may still breach ActiveSG’s terms.
The 15 July 2026 social-media ruleSportSG states that with effect from 15 July 2026, advertising bookings or inciting others to onsell facility slots over social platforms also constitutes an infringement of its Terms of Use. This matters because an unofficial seller may not only offer a slot in a private message; the advertisement itself may breach the rules. Do not share posts that offer to sell or source booked facility time.
Why bots and automated scripts are prohibitedAutomated scripts can give a small number of users an unfair advantage in a high-demand booking process. They can also overload or exploit the platform. SportSG expressly prohibits using bots to book facilities. Do not install tools, browser extensions or scripts that claim to auto-refresh, reserve or purchase ActiveSG slots. Use the official platform and its normal booking process.
The booking holder must participateActiveSG’s published guidance for sport halls and outdoor courts says the member who booked must be present during the slot and be part of the group of players on court. This makes the booking holder accountable for the reservation and use. A person should not book a Punggol badminton or tennis court and then send a different group to use it without the booker.
The consequences can include losing the booking feeSportSG says it may cancel all bookings and suspend the account of a member found to be onselling, subletting, assigning slots or using bots. There is no refund of booking fees for cancellations under these circumstances. A person who buys a resold slot may also lose the money paid to an unofficial seller and still be denied legitimate access.
First violation and repeat violationSportSG states that first-time violators may receive an account suspension of up to six months. A second infringement results in permanent termination of the account. This is not an ordinary late cancellation or a missed booking. It is an enforcement response to misuse of the facility booking system. Do not risk a long-term loss of access to public sports facilities for one game.
How to recognise an unofficial court sellerBe cautious if someone claims to have reserved a popular Punggol court and asks you to pay them directly, transfer money to a personal bank account, share a password or send an identity document outside the official process. A screenshot of a booking is not proof that the slot has been legitimately transferred to you. The facility’s official record and the booking holder’s permitted attendance matter.
What to do if your group cannot attendIf the original group cannot use a booked court, check the current MyActiveSG+ cancellation rules. The platform now permits cancellation with a refund depending on how far in advance it is made. Do not solve the problem by selling or handing the slot to another group. If unusual circumstances apply, use the official support channel and retain the response.
How to report suspected onsellingSportSG’s no-onselling notice invites members to write in with supporting evidence. Use the official report link on that page and include factual details such as the public advertisement, the account or post involved and the facility slot being offered. Do not harass, threaten or expose private personal information. Let the responsible agency assess the report.
A fair way to organise a group gameAgree who genuinely intends to play, decide the sport and date, then have an eligible participant make the booking through MyActiveSG+. Keep the booking in that person’s account and ensure the booking holder attends as required. If the group changes, follow the official cancellation policy. This may take more coordination, but it protects the group and the shared public booking system.
Frequently asked questionsCan I sell my Punggol court booking? No. SportSG prohibits onselling.
Why bots and automated scripts are prohibitedAutomated scripts can give a small number of users an unfair advantage in a high-demand booking process. They can also overload or exploit the platform. SportSG expressly prohibits using bots to book facilities. Do not install tools, browser extensions or scripts that claim to auto-refresh, reserve or purchase ActiveSG slots. Use the official platform and its normal booking process.
The booking holder must participateActiveSG’s published guidance for sport halls and outdoor courts says the member who booked must be present during the slot and be part of the group of players on court. This makes the booking holder accountable for the reservation and use. A person should not book a Punggol badminton or tennis court and then send a different group to use it without the booker.
The consequences can include losing the booking feeSportSG says it may cancel all bookings and suspend the account of a member found to be onselling, subletting, assigning slots or using bots. There is no refund of booking fees for cancellations under these circumstances. A person who buys a resold slot may also lose the money paid to an unofficial seller and still be denied legitimate access.
First violation and repeat violationSportSG states that first-time violators may receive an account suspension of up to six months. A second infringement results in permanent termination of the account. This is not an ordinary late cancellation or a missed booking. It is an enforcement response to misuse of the facility booking system. Do not risk a long-term loss of access to public sports facilities for one game.
How to recognise an unofficial court sellerBe cautious if someone claims to have reserved a popular Punggol court and asks you to pay them directly, transfer money to a personal bank account, share a password or send an identity document outside the official process. A screenshot of a booking is not proof that the slot has been legitimately transferred to you. The facility’s official record and the booking holder’s permitted attendance matter.
What to do if your group cannot attendIf the original group cannot use a booked court, check the current MyActiveSG+ cancellation rules. The platform now permits cancellation with a refund depending on how far in advance it is made. Do not solve the problem by selling or handing the slot to another group. If unusual circumstances apply, use the official support channel and retain the response.
How to report suspected onsellingSportSG’s no-onselling notice invites members to write in with supporting evidence. Use the official report link on that page and include factual details such as the public advertisement, the account or post involved and the facility slot being offered. Do not harass, threaten or expose private personal information. Let the responsible agency assess the report.
A fair way to organise a group gameAgree who genuinely intends to play, decide the sport and date, then have an eligible participant make the booking through MyActiveSG+. Keep the booking in that person’s account and ensure the booking holder attends as required. If the group changes, follow the official cancellation policy. This may take more coordination, but it protects the group and the shared public booking system.
Frequently asked questionsCan I sell my Punggol court booking? No. SportSG prohibits onselling.
The consequences can include losing the booking feeSportSG says it may cancel all bookings and suspend the account of a member found to be onselling, subletting, assigning slots or using bots. There is no refund of booking fees for cancellations under these circumstances. A person who buys a resold slot may also lose the money paid to an unofficial seller and still be denied legitimate access.
First violation and repeat violationSportSG states that first-time violators may receive an account suspension of up to six months. A second infringement results in permanent termination of the account. This is not an ordinary late cancellation or a missed booking. It is an enforcement response to misuse of the facility booking system. Do not risk a long-term loss of access to public sports facilities for one game.
How to recognise an unofficial court sellerBe cautious if someone claims to have reserved a popular Punggol court and asks you to pay them directly, transfer money to a personal bank account, share a password or send an identity document outside the official process. A screenshot of a booking is not proof that the slot has been legitimately transferred to you. The facility’s official record and the booking holder’s permitted attendance matter.
What to do if your group cannot attendIf the original group cannot use a booked court, check the current MyActiveSG+ cancellation rules. The platform now permits cancellation with a refund depending on how far in advance it is made. Do not solve the problem by selling or handing the slot to another group. If unusual circumstances apply, use the official support channel and retain the response.
How to report suspected onsellingSportSG’s no-onselling notice invites members to write in with supporting evidence. Use the official report link on that page and include factual details such as the public advertisement, the account or post involved and the facility slot being offered. Do not harass, threaten or expose private personal information. Let the responsible agency assess the report.
A fair way to organise a group gameAgree who genuinely intends to play, decide the sport and date, then have an eligible participant make the booking through MyActiveSG+. Keep the booking in that person’s account and ensure the booking holder attends as required. If the group changes, follow the official cancellation policy. This may take more coordination, but it protects the group and the shared public booking system.
Frequently asked questionsCan I sell my Punggol court booking? No. SportSG prohibits onselling.
How to recognise an unofficial court sellerBe cautious if someone claims to have reserved a popular Punggol court and asks you to pay them directly, transfer money to a personal bank account, share a password or send an identity document outside the official process. A screenshot of a booking is not proof that the slot has been legitimately transferred to you. The facility’s official record and the booking holder’s permitted attendance matter.
What to do if your group cannot attendIf the original group cannot use a booked court, check the current MyActiveSG+ cancellation rules. The platform now permits cancellation with a refund depending on how far in advance it is made. Do not solve the problem by selling or handing the slot to another group. If unusual circumstances apply, use the official support channel and retain the response.
How to report suspected onsellingSportSG’s no-onselling notice invites members to write in with supporting evidence. Use the official report link on that page and include factual details such as the public advertisement, the account or post involved and the facility slot being offered. Do not harass, threaten or expose private personal information. Let the responsible agency assess the report.
A fair way to organise a group gameAgree who genuinely intends to play, decide the sport and date, then have an eligible participant make the booking through MyActiveSG+. Keep the booking in that person’s account and ensure the booking holder attends as required. If the group changes, follow the official cancellation policy. This may take more coordination, but it protects the group and the shared public booking system.
Frequently asked questionsCan I sell my Punggol court booking? No. SportSG prohibits onselling.
How to report suspected onsellingSportSG’s no-onselling notice invites members to write in with supporting evidence. Use the official report link on that page and include factual details such as the public advertisement, the account or post involved and the facility slot being offered. Do not harass, threaten or expose private personal information. Let the responsible agency assess the report.
A fair way to organise a group gameAgree who genuinely intends to play, decide the sport and date, then have an eligible participant make the booking through MyActiveSG+. Keep the booking in that person’s account and ensure the booking holder attends as required. If the group changes, follow the official cancellation policy. This may take more coordination, but it protects the group and the shared public booking system.
Frequently asked questionsCan I sell my Punggol court booking? No. SportSG prohibits onselling.
Frequently asked questionsCan I sell my Punggol court booking? No. SportSG prohibits onselling.
Can I transfer the slot to a friend? Assignment or transfer is prohibited; use official cancellation/support routes.
Can I advertise a booking for resale? Since 15 July 2026, SportSG says such social-media advertising or encouragement is an infringement.
What is the first-time penalty? Suspension of up to six months may apply.
What happens after a second infringement? SportSG says the account may be permanently terminated.
Will booking fees be refunded if cancelled for an infringement? SportSG says no refund is given for such cancellations.
Can I use a bot to secure a slot? No. Automated scripts are prohibited.
