Need to top up an EZ-Link or SimplyGo EZ-Link card before travelling from Punggol? SimplyGo’s notice says these top-ups are no longer available at AXS Stations from 29 August 2026. Use the current app, ticketing kiosk or ticket-office options for your card instead.
SimplyGo lists the app, ticketing service kiosks and SimplyGo Ticket Offices as top-up channels. Confirm the option supports your actual card type and payment method before making a special trip; not every machine near a Punggol station provides identical services.
After paying, check the top-up result and follow any card-scanning instructions before tapping in. An attempted payment and usable travel value are not always the same stage. Keep the receipt or transaction reference if the result is unclear.
Find your answer
Identify the travel card first · Choose an available channel · Read the completion instructions · Keep evidence for an unclear top-up
Identify the travel card first
Check whether you are using EZ-Link, SimplyGo EZ-Link, a concession card or a bank card. Follow the instructions for that product rather than treating all contactless cards as interchangeable.
A contactless bank card used for transit is not topped up through an EZ-Link process. If you are unsure, ask the official service staff before paying.
Choose an available channel
Consult SimplyGo’s current top-up channel list below and the location information for any service point you plan to visit. Check opening hours separately.
The AXS change concerns EZ-Link top-ups. Do not assume it means every unrelated AXS payment service has ended.
Read the completion instructions
SimplyGo’s FAQ explains that some app top-ups may need an NFC scan or kiosk interaction for immediate entry when the existing balance is below the required travel value.
Follow the current instruction for the card and channel you used. Do not keep paying again simply because you have not yet checked the completed transaction.
Keep evidence for an unclear top-up
Save the payment reference, card identifier and time. Contact SimplyGo through its official channel if payment and card records appear inconsistent.
For a journey that is already under way, seek station or interchange assistance. Do not assume an old balance screenshot proves the present card balance.
Back to contents · Official sources
Official sources and current checks
Official information checked on 14 October 2026. Confirm the current price, card-specific instructions, available channels and transaction outcome before taking action.
SimplyGo: App notice about AXS top-ups
