Punggol residents who want fewer unwanted marketing calls or SMSes can register their Singapore telephone number with the Do Not Call (DNC) Registry. Consumer registration is free; use the official registry rather than a service offering paid registration.

The DNC Registry has separate options for voice calls, text messages and faxes. Choose the channels you want covered. PDPC states that unsolicited telemarketing may continue for up to 21 calendar days after registration, so keep the confirmation date.

DNC registration is a telemarketing opt-out, not a promise that every unfamiliar caller or suspicious SMS will disappear. For a Punggol household managing both sales calls and scam messages, treat marketing preferences and scam protection as separate tasks.

Start at the official registry

Open the registry address yourself and use its consumer registration route. Follow the current on-screen verification instructions for the number you are registering.

If helping a family member, let them see the choices and confirmation. Do not use a caller’s registration link or disclose a verification code to someone offering to do the process remotely.

Back to contents · Next: Check which channels you selected

Check which channels you selected

Review the voice, text and fax selections before completing registration. A preference for fewer calls should not be mistaken for a completed text-message opt-out.

Write down the number and selected channels privately. If your household uses several numbers, keep a separate note for each rather than assuming one person’s registration covers everyone.

Back to contents · Next: Keep the date and confirmation

Keep the date and confirmation

Save the registration confirmation where you can retrieve it. Set a reminder to review unwanted telemarketing after the 21-calendar-day period rather than judging the result on the same afternoon.

A simple record of the date, channel and sender makes a later enquiry easier. Avoid turning that private log into a public list of phone numbers in a neighbourhood group.

Back to contents · Next: Know what to do if contact continues

Know what to do if contact continues

PDPC provides a DNC complaint route for continued unsolicited telemarketing to a registered number. Read its current guidance before submitting, including how marketing consent may affect the situation.

If a message looks like a scam, do not respond just to request removal. Use independent official channels to check it; completing a marketing opt-out is not a substitute for checking a suspicious payment or login request.

Back to contents · Official sources

Official sources and current checks

Checked on 12 October 2026. Use the current official instructions if a form or app screen changes.

DNC Registry: consumer registration

PDPC: registration and timing

PDPC: what the registry covers