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Wrong Details in an AEIS Application: A Punggol Parent Guide

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If you entered incorrect details in your child’s AEIS application, first check the Candidates Portal status. SEAB says no amendment is allowed once the application is “Registered”. Punggol parents should identify the error promptly and read the official instructions before acting.

SEAB’s FAQ covers incorrect particulars, such as nationality, in AEIS, S-AEIS, SPERS-Sec and SPE applications. It also says the agency will contact you by email if additional information is required during review.

A Pending status does not by itself guarantee that any requested change will be accepted. Record the incorrect field, the correct information and your application reference, then seek official guidance if the portal instructions do not resolve the problem.

CHAPTER 1 OF 5

Identify the actual error

Compare the application record with the child’s identity documents. Note precisely whether the problem concerns nationality, a name, date or another field.

Explain one clear discrepancy at a time. A message saying “the application is wrong” gives the reviewer less useful information than naming the field and describing the mismatch.

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CHAPTER 2 OF 5

Check the application status

The SEAB incorrect-details FAQ states that amendments are not allowed at Registered status. Read the status in your child’s own record.

Do not assume that an account profile edit changes an already submitted application. Check the exercise instructions and ask about the application record itself if necessary.

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CHAPTER 3 OF 5

What should I do before registration is confirmed?

Review the available instructions and make a focused official enquiry where needed. State the current status and the detail requiring clarification.

SEAB does not give a blanket promise in this FAQ that all earlier changes are permitted. Wait for an actual instruction about your case rather than guessing which action will repair the record.

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CHAPTER 4 OF 5

What if it already says Registered?

Treat the published no-amendment rule as the starting point. If the discrepancy raises questions about identification or attendance, seek official clarification about those questions.

Avoid creating another application as an improvised correction. Keep the original reference and correspondence together so you can follow the response accurately.

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CHAPTER 5 OF 5

How can we avoid the same problem next time?

Before submitting, have an adult compare each identity field with the supporting document. Check the exercise year and child’s details carefully rather than relying on memory.

Monitor the registered email account during review and respond to official requests as instructed. A short, deliberate document check helps reduce uncertainty for both the parent and child.

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Information checked on 11 October 2026. Follow the current official instructions for your child’s exercise year, eligibility and individual application.

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