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Deleted Your CDC Voucher SMS? Retrieve the Link Before Shopping in Punggol

If you deleted the CDC Voucher SMS before a Punggol shopping trip, visit go.gov.sg/cdcv and log in with Singpass again. The official FAQ says your existing voucher link will be sent by SMS.

Retrieving a CDC Voucher link is not a fresh allocation of vouchers. Open the recovered link and review what remains before planning a grocery purchase or meal in Punggol. Choose the correct scheme entry rather than relying on an old message from a different release.

The official voucher SMS comes from gov.sg, and its voucher link should start with https://voucher.redeem.gov.sg/. The scheme’s guidance says such messages will not ask for personal or banking details to claim vouchers.

Start from the official claim page

Type or use the official go.gov.sg/cdcv link. Follow the current scheme selection and Singpass process rather than entering account details into a link forwarded by an unknown sender.

Do this before leaving home if possible. Recovering the message at a checkout can become stressful when you are also managing children, bags and a queue.

Back to contents · Next: Check the recovered record

Check the recovered record

Open the SMS link and review the available vouchers. If another household member is shopping too, agree on planned purchases before both of you leave.

Keep a brief shared shopping note rather than estimating from memory. That helps the family avoid planning two purchases around the same remaining amount.

Back to contents · Next: If the message does not arrive

If the message does not arrive

Distinguish a deleted message from a new SMS that has not arrived. Note where the process stopped and use the official FAQ’s support instructions for missing messages.

Do not keep changing settings at random. If you ask for assistance, describe the screen and error without sharing a password, OTP or usable voucher QR code in a public chat.

Back to contents · Next: Keep access private

Keep access private

Store the message somewhere you can find again and share it only as appropriate within the household. A voucher link should not be included in a public request for merchant recommendations.

If a message looks suspicious, pause and check the scheme website. For uncertainty about a possible scam, the official guidance lists the ScamShield Helpline at 1799.

Back to contents · Official sources

Official sources and current checks

Checked on 11 October 2026. Use the current official scheme instructions and merchant directory when claiming or spending vouchers.

CDC: retrieving deleted SMS links

CDC: authentic link prefixes and safe access

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