An AEIS application marked “Pending” in the Candidates Portal is awaiting assessment; it does not mean your child has been approved to sit the test. SEAB says submitted registrations are subject to approval.
For Punggol parents checking AEIS application status, SEAB states that it takes at least four weeks from application to become “Registered” when documents are in order and the applicant is eligible. Incomplete documents can mean a longer wait.
Check the Candidates Portal’s Remarks column and the email address registered with the application. Keep the submission date and reference ready so you can explain the situation clearly if you need official assistance.
In this guide
Has enough processing time passed?
Are there remarks about documents?
CHAPTER 1 OF 5
What does Pending mean?
The SEAB application procedures distinguish a submitted registration from an approved one. Read the actual status rather than inferring approval from payment or account access.
Keep a record of when you submitted the application and which exercise it concerns. This gives your family a reliable starting point for monitoring progress.
CHAPTER 2 OF 5
Has enough processing time passed?
SEAB’s stated minimum is not a promise that every application will be completed exactly four weeks later. Check the portal for your individual application rather than comparing only with another family’s timing.
If a test date is approaching and your application remains unresolved, make a focused enquiry through the official channel. State the current status, submission date and any portal remark you need help understanding.
CHAPTER 3 OF 5
Are there remarks about documents?
Read any remarks carefully and follow the request in the portal or official correspondence. If an instruction is unclear, ask what document or clarification is required before sending unrelated material.
Keep copies of the files submitted and any subsequent correspondence. Clear records help you identify whether a problem concerns a missing document, unreadable scan or a detail that needs clarification.
CHAPTER 4 OF 5
How will approval be communicated?
SEAB says approved applicants receive an email to retrieve the entry proof from the portal. A rejected application appears as “ineligible”. Keep checking the registered email account.
Once approved, read the entry proof and candidate instructions together. Confirm the child’s identity details and test arrangements before planning the journey from Punggol.
CHAPTER 5 OF 5
Where should I seek assistance?
SEAB’s application page provides separate forms for Candidates Portal technical problems and other matters. Choose the route that matches the problem and include the relevant reference.
For example, explain whether you cannot access the portal or can access it but need clarification about assessment. Keep preparing calmly while following the official instructions; a status enquiry is not itself approval to attend the test.
Information checked on 11 October 2026. Follow the current official instructions for your child’s eligibility, exercise year and school entry.
